POLICIES
Everything you need to know before beginning your TCC sourcing experience.
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TCC can source a wide range of fashion pieces, from handbags and jewelry to ready-to-wear clothing and accessories. If you’re searching for something specific, let us know and we’ll help source it for you.
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Pricing varies by item and transaction and may reflect the item's acquisition cost, availability, market conditions, sourcing difficulty, shipping, insurance, taxes, duties, payment-processing costs, and TCC's compensation.
Before committing to a sourced item, you will receive the available item details, photographs, disclosed condition information, and the final all-in purchase price for review.
Full payment is required before TCC purchases, reserves, commits to, or otherwise secures a sourced item, unless TCC expressly agrees otherwise in writing.
Certain transactions may be subject to additional external charges, including customs duties and additional shipping charges. Any such charges will be disclosed at the soonest practical opportunity and passed through without markup by TCC.
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Authenticity is guaranteed. Every item sourced through TCC is carefully selected and verified to ensure you receive an authentic product with confidence.
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Once you approve an item and TCC has received payment, the order may not be cancelled after TCC has committed to, purchased, reserved, or otherwise secured the sourced item.
All sales are final, except as expressly provided under TCC's authenticity guarantee. TCC does not accept returns, exchanges, buyer's-remorse cancellations, cooling-off periods, or refund requests based on fit, color preference, change of mind, market value, resale value, gifting issues, or other subjective considerations.
TCC guarantees the authenticity of items sold by TCC. If an item is proven not authentic, the customer's exclusive remedy is to return the item in the required condition for a refund of the purchase price actually paid to TCC for that item, together with reasonable return-shipping charges approved by TCC.
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All orders are shipped using secure, trackable shipping methods and require a signature upon delivery to help ensure your purchase arrives safely.
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Your privacy is important to us.
We collect and use information you provide through our website, including information submitted through our contact and sourcing request forms, to respond to your inquiries, assist with sourcing requests, process orders, and communicate with you about our services.
We do not sell or rent your personal information. Information may be shared with service providers or third parties when reasonably necessary to provide our services, process a transaction, or arrange shipping and delivery.
For additional information regarding our policies and your transactions with TCC, please refer to our Terms & Conditions.
THE DETAILS
Every sourcing request is handled personally and with care.
Please review the following policies before submitting your request or completing a purchase.
WHAT YOU CAN EXPECT
Personal Sourcing
Every request is thoughtfully reviewed and handled personally, with your preferences, budget, and wishlist guiding the search.
Transparent Communication
Pricing, availability, condition, and important purchase details are communicated before you move forward.
Thoughtful Service
From your initial request through the final details, TCC is committed to providing a seamless, discreet, and personalized sourcing experience.